Privacy Policy

1. Introduction

Horizon AI Solutions Pty Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, in compliance with the Australian Privacy Act 1988.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email, phone number, address)
• Company name and ABN
• Professional information (job title, industry)
• Payment and billing information
• Account credentials and preferences

2.2 Usage Data

We automatically collect certain information when you use our services:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring URLs and clickstream data
• AI model usage statistics and performance metrics

3. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our AI services
• Processing payments and managing accounts
• Training and optimizing AI models (with your consent)
• Sending service updates and marketing communications (opt-in)
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Data Storage and Security

We store your data in secure Australian data centers and implement industry-standard security measures including encryption, access controls, and regular security audits. We comply with Australian Privacy Principles and relevant data protection requirements.

5. Data Sharing and Disclosure

We may share your information with:

• Service providers (cloud hosting, payment processing)
• Professional advisors (legal, accounting)
• Government authorities when required by law

We never sell your personal data to third parties.

6. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

7. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings.

8. International Data Transfers

Your data is primarily stored in Australia. If we transfer data internationally, we ensure adequate protection through standard contractual clauses and data processing agreements.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or website notice at least 30 days before they take effect.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: