Horizon AI Solutions
Logistics

Shipping Company: Real-Time Supply Chain Visibility

International Shipping Company
Australia
Global enterprise
95%
On-time delivery rate
70%
Reduction in customer inquiries
40%
Faster issue resolution
Significant
Annual efficiency savings

The Challenge

An international shipping company struggled with supply chain visibility:

  • No real-time tracking across global operations
  • Reactive rather than proactive issue resolution
  • Poor customer communication about shipment status
  • Difficulty identifying bottlenecks and inefficiencies

The Solution

Our Approach

We developed a complete visibility solution:

1. IoT Integration

Connected all assets with IoT sensors for real-time data collection.

2. Predictive Alerts

Built AI models to predict and alert about potential issues before they occur.

3. Automated Exception Handling

Implemented automated workflows to handle common supply chain exceptions.

The Results

95%
On-time delivery rate
Exceptional reliability
70%
Reduction in customer inquiries
Proactive communication
40%
Faster issue resolution
Improved operational efficiency
Significant
Annual efficiency savings
Through optimized operations

Implementation Details

Timeline
9 months
Team Size
14 specialists
Technologies
PythonTensorFlowAWS IoTReactMongoDB

"Complete visibility has transformed how we operate. We can now proactively address issues before they impact customers."

R
Robert Taylor
VP of Logistics

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